I leased a 2018 Lexus IS 300. Peter Doyle did a great job taking care of me. He was very informative and straightforward. My only complaints are that the vehicle was a different variant of black than the one I requested, and it did not have the heated steering wheel feature that I was told it would have. I still would highly recommend the dealership (sales platform) as everything else was exceptional! In terms of service, Sal Cirillo and Frank Acevedo are superb! They go above and beyond to deliver a great experience to their clients!
I recently purchased a pre owned rx350 I had the pleasure of working with the lovely Silvia Daniels.I couldn't be happier with the way she handled the deal and was truly professional about everything...Thanks Silvia!!
Dear Michael Barona ....Thank you so much for helping me get my new car. I know you worked really hard to get me the deal you did. I could not speak more highly of you! Thanks again and I hope to do business with you again.You have the best customer support I have ever seen also excellent buying experience ...
I never really had a great experience when buying a new car. This changed when I met Sylvia Daniels. She made the process very easy and was completely transparent throughout the whole process. I was very comfortable working with her, and she went the extra mile to make sure I got approved at a low interest rate and even delivered the car to my job! Ask for Sylvia!
Absolutely the best car buying experience I’ve had to date. Silvia did everything that needed to be done and moved me into a awesome car. Glad I met her and bought at Ray Catena Lexus!
Michael Barone is a professional and customer focused sales representative who works diligently to assure that his client’s needs are met. He spent many hours locating a car we wanted and was always available for questions and guidance. It was a pleasure to work with him in our leasing process and I will recommend him to others interested in a positive Lexus experience.
Great service from Sal and his crew during this covid situation. Everyone (staff & customers alike) wearing masks. Fast & efficient service as usual.
Very good pick up. Ride is smooth and controlled. Controls are easy to understand. Holds the road good. Braking is smooth and dependable. Air conditioning is good and cools the interior fast.
I don't think in my long life and so many cars I have owned that I have lost count, that I have ever found a Service Manager of the quality, integrity, competence, skills and customer relations as Mr. Sal Cirillo. He is a "cut above" the rest in every respect, and ensures that his staff always delivers outstanding service, beyond the customer's expectations. You won't find many, if any, service departments of a dealership as exceptional as Ray Catena Lexus, White Plains. Sal is a rare find, an unusual person, who takes such pride in his work and customer relations, ...
I have owned more than 20 cars/suv's, and Ray Catena Lexus is one of the best dealer and service departments to work with. I highly recommend this dealer to anyone who is interest in a Lexus. I have nothing but positive to report
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