Customer Testimonials
Lexus of White Plain is a great dealership to buy your next Lexus. My sales person was Vanessa. Vanessa and her team of Managers were very instrumental with the purchase of my new RX. They all were very kind and they worked with me to get the deal done at my satisfaction. It was a quick smooth process. I would recommend this dealership to my friend and family. P.S. my son went with me to pickup the car and he brought a his first Lexus that same day because of the Professionalism of the dealership.
I got my car 2 weeks ago and the process was easy even though I came almost at the end of the day. Vanessa helped me with everything and she was really nice and on top of everything! 100% recommended.
Simply put, an amazing experience. I never felt pressured about anything; no slick sales tactics, just amazing customer service and information. Vanessa was amazing. I can't give her more praise. I wasn't really in the market for a new car at the moment, but her personality and knowledge shined through and made me feel comfortable in knowing that I was making the right move. The overall vibe and pressure free eviorment really makes all the difference. Go to Ray Catena and See Vanessa theres no better way...
Vanessa and her whole team were true professionals. They made the lease of my LEXUS ES hybrid super easy and seamless. I would go back to them every time!
Lewis is upfront and patiencent
I had a wonderful experience at Ray Catena, Fabio is the absolute best! I had no idea what I wanted, Fabio took my husband and I on a test drive and explained EVERYTHING to us. After our test drive and Fabio's detailed overview of the vehicle, our minds were made up and it was a smooth, pleasant experience. Thank you, Fabio!
Louis was amazing! Help me navigate thru the process every step if the wat and found ne the best deal possible with all the features I was seeking.
Louis Lorenzo was very courteous and went above and beyond to assist us with our purchase of our Lexus ES 350
Wow. I came to Ray Cartena Lexus of WhitePlains and Mike Luciano was the most patient and informative rep I’ve dealt with. He also made sure I was offered a great deal that I was comfortable with. I will see him again for future Lexus purchases.
We purchased a Lexus RX350 from Louis Liranzo last Friday and could not be happier! Louis was knowledgeable, personable, and a great salesperson. He made buying a car a great experience. He listened to our needs and answered our questions thoroughly and with patience. Louis followed up with us several times after our initial contact with the dealership and even called us a few days after purchase just to check and see if we had any questions or concerns about the vehicle. I would highly recommend this dealership and especially recommend you ask for Louis when making your car purchase!!
Michael Luciano did a great job showing me the cars I was interested in and then finding the exact color and trim I really wanted. His teammate Louis Liranzo pitched in and helped out on the sale. Good teamwork, highly recommended
Michael L. was very knowledgeable and patient with us. Raphael from the tech department was very thorough. Overall the experience was a positive one.
Michael Luciano was very easy to work with one of my best experiences buying a car in and out in a day I definitely recommend him for an easy smooth process; he had all the answers and he made everything possible for us.
My wife and I purchased a vehicle here this week and the customer service was outstanding. The salesperson (Louis Liranzo) was very helpful and knowledgeable. He made the process very smooth. The team did not ignore us like another Lexus dealership in Upper Westchester County did that day. You feel welcomed right from the reception.
This is my first Lexus experience and I am very happy with it. The salesperson Michael Luciano is very professional in handling all my questions and the entire purchase process. I also appreciate the delivery experience. Rafael did a nice job giving me a detailed orientation. Highly recommend this dealership for those who want to experience world class Lexus experience.
Great Experience Dealing with Michael Luciano was a pleasure. I highly recommend Ray Caren’s Lexus of White Plains …… Ask for Mike
Luis was great. Ask for him!
Louis did a great job from start to finish. He was always attentive to our needs. He made car buying a grest experience.
I had a wonderful experience at Ray Catena Lexus. Michael Luciano walked me step by step through the purchasing process and was knowledgeable about the vehicle. He listened to my concerns and was able to deliver the best option based on my needs. I would definitely recommend Michael when looking to buy a new vehicle!
The FIRST THING, that’s special is the personal at RAY CATENA LEXUS OF WHITE PLAINS NY. When people invite you into a Pleasant environment., that’s what customer Service is about. There were two salesman that also stood out. Brian and Louis.and very helpful in expediting my purchase. So big ups to Lexus 👌🏾
The man with a plan - look out for BATMAN 😉👍 also known as Mike L.
My sister had a great experience buying her car and she did not feel pressured in making her decision. Louis was the perfect person to go to. He was very helpful and genuine.
My husband and I had a wonderful sales experience with Michael Luciano of Ray Catena, White Plains. He was very knowledgeable and patient with us throughout our buying process. I highly recommend you ask for Michael if you are looking to purchase a Lexus!
Shout out my guy Louis great sales man very straight forward! Easy to deal/talk &’ we appreciate the deal he got for us he definitely went above and beyond!!!
Thank you Ray Catena and Louis Liranzo for all their help on getting my 2025 NX350 F sport. Louis was so helpful and straight forward. I am pleased with my experience at this dealership.
Louis and John Wiley was great. I would recommend this Lexus in white plains.
I worked with Tim Feighery and he made the process super easy and helped me get into a new Lexus! He was very informative and super helpful! If you ever want info on a car look for Tim, 100% recommend! 🙂
We were in White plains from CT and wheel was making this terribly loud screeching noise. We weren’t sure what to do because we were over an hour from home. Jeff from Lexus was so great! He told us to drive really slow and get the car in there and he would take her look at it. We thought it was going to be something super complicated with one of the brakes, but it turned out. There was just a rock stuck.. We were three ladies in town for shopping, and they had every opportunity to take advantage of ...
Great experience buying a car in Lexus Ray Catena. I met Michael Luciano and told him what car we are looking for and he went above and beyond keeping me updated until the correct car came along. He was accommodating to my work schedule and stayed overtime just so we work out all the paperwork . Ray Catena tech support is a very nice touch - they teach you all about your car without searching through the manual 🙂
Great, friendly and helpful people Rosemary was awesome with the sale Raphael was great explaining the new Lexus to us
Great place to purchase a vehicle. Luis Liranzo is an incredible sales person. He is forthcoming and knows his vehicle.
I strolled into Ray Catena Lexus of White Plains back in February looking for the new GX550. I was helped by Fabio Villa who I told what I was looking for. Since this was a new model in high demand, allocations to dealerships were coming in slowly. Fabio kept the communication lines open and contacted me with updates as they happened. Plus, throughout the entire process, Fabio was more than receptive with my numerous calls whenever I had questions. Anyway, I also wanted to give “Ed” a big shoutout for getting the exact specs I wanted which wasn’t readily ...
We have just purchased our third pre-owned Lexus from Ray Catena, and once again we have been impressed with the customer service and attention to detail from start to finish. Louis and his manager Tim were in constant contact with us during the sales process, which we really appreciate. Sean in service spent almost an hour with us at pickup, making sure we knew about all the features available on our vehicle so we could drive off the lot with total confidence. We highly recommend Ray Catena of White Plains, thank you to the team for making this so easy!
Rosemarie was great. She provided excellent service with a Great attitude.
I had a really positive car buying experience for the first time ever! I rarely write reviews but Rosemarie and the entire team at Ray Catena Lexus deserve a shout out. Rosemarie was very helpful from start to finish, she explained all of our options after she listened to our needs and was able to narrow down to the perfect vehicle for us! After our test drive and discussing financials, I felt very comfortable moving forward. What I loved most is that Rosemarie and everyone I encountered here was honest, kind, and respectful of our time! If you are looking ...
Mike and Luis are wonderful sales men. If you have the chance to go to Ray Catena Lexus of White Plains take it. No gimmicks or hidden agendas, they will give you the best deal’s possible and will make sure you’re happy with then vehicle of your choice!! 10/10 experience
Louis was great. Everyone at the dealership was extremely busy and he made sure I felt comfortable every second along the way. Please make sure to ask for him! You won’t regret it! He helped me get my first car! Forever a memorable moment in my life!!!
He is wonderful
I had the pleasure of dealing with Michael Luciano in the sales department who was straight forward and gave a great deal beating out 2 other dealerships and earning my future business! Thanks Mike
This was my first experience with purchasing a Lexus and Tim Feighery made it seamless, and the BEST buying experience I have ever had!! He definitely is the Best sales associate I have ever worked with and it truly a pleasure working with you!
Service was great, Michael L was a very kind salesperson!
Louis was extremely professional and a great salesperson. He listened to what I wanted and did not try to go above my price range. I will definitely recommend Louis to my friends and family. In addition to Louis, the front desk receptionist Mercedes was very courteous and helpful. Great staff here at Ray Catena Lexus White Plains.
Micheal Luciano, was a cool guy and very friendly. Patience and willing to thoroughly explain documents. Made the sale a breeze
Louis was vwey knowledgeable and very professional. Great seller!
Rosemary was amazing. Easy and a pleasure to deal with.
Vanessa is fantastic! She is professional, courteous, and well versed in all the models! She helped me make the best decision!!!! I am sooooo happy with my new UX!!!!
Vanessa was a tentative salesperson very energetic, helpful. Positive knowing the approach and how to sale cars, she call back follow through from beginning t o the end 🙏 will refer her to others who in the market to buy a 🚗 car. I personally will be continuing to do business with Vanessa her professionalism speaks for itself and she represent the dealership to high standards, keep up the good work. Not to mention I travel over an hour and half after speaking with Vanessa she had the vehicle ready and answer my questions. After buying she followed up the next day ...
I recently had the pleasure of working with Michael Luciano. He went above & Beyond to take the time and work with me and find the right vehicle for me. I’m extremely happy with my Lexus rx 350 and I highly recommend you see him for your vehicle purchases.
Louis, did an exceptional job. Helping me purchase this vehicle. Very professional and understanding.
Great experience, super professional, exceded expectations. Shout out to Mike made the process extremely quick and easy. Pleasure working with. Highly recommened.
Vanessa is exceptional. She provided me with comfort and reassurance, assuring me that my decision to purchase my first luxurious vehicle was the correct one. The dealership is clean and so welcoming. Thank you Vanessa for all your assistance and I look forward to working with you in the future.
Thank you Fabio Villa for helping me with the purchase of my new car. Excellent service, experience and kindness.
Brian Rattner is terrific!
We had a very great experience purchasing a new vehicle with them! I would especially like to thank Jason, he gave a lot of very personal care and attention to us and made sure that he answered all of our questions at any time so that we would be as happy as possible. Overall, the process was extremely smooth from coming in to look to driving out the door with the new car!
Louis was great he provided excellent customer service and absolutely no surprises. My experience here was fantastic and I would buy another car from this dealership in a heartbeat.
Great experience with Lexus of White Plains with Louis and Tim!
Excellent Dealer -- have leased a number of cars from these folks and always a great experience.
Louis was the best sales professional one can ask for. Look no further if you are trying to get a fair deal and the best Customer service Lexus has to offer. PLEASE ask for him you won't regret it!
BRIAN RATTNER IS A GREAT BABY SITTER AND A VERY SMART CAR SALES GUY . HE IS OUR GUY!
Great experience with Luis. I appreciate the professionalism. He is the best!
Michel Rosen did an excellent jib!!! I got the best deal in my car. Thank you Mike 😊 Five stars service ✳️✳️✳️✳️✳️
This is my fourth car! I highly recommend asking for Vanessa Franqui! She was able to work with my budget and was very detailed with the whole process. Ray Catena Lexus of White Plains Rocks!
Comprehensive service . Rosemarie was on top of everything.
I had an easy and overall wonderful experience at Lexus of White Plains. I met Fabio Villa and he was such a delight to work with. Explained everything to me in a detailed, timely manner. He helped me get into a new RX 350 with ease. I am beyond happy with his service and the branch of Lexus. Go see Fabio, he will make it happen!
Overall very pleased with the purchasing experience! There was a bit of a hiccup at the outset with an outgoing employee, but Vanessa took over the situation and did a great job of quickly sorting everything out. I ended up with the car I wanted, and the process of pickup/etc was very smooth and easy. Everyone at the dealership was also very welcoming and friendly. Happy to recommend!
Im so glad that I talked to VANESSA. I got the deal done so fast. She’s so approachable and always right on point. If you want a Lexus just go to Ray Catena Lexus in White Plains and look for Vanessa. You won’t get disappointed.
Great experience at Ray Catena Lexus of White Plains I had a great experience with Vanessa if you plan on visiting this dealership as for her
Vanessa was a huge help and a fantastic salesperson!
I recently bought a Lexus NX 450h+ and had the most amazing experience. Vanessa who was my sale representative was so kind, attentive, and amazing. I couldn’t be more grateful for this experience and will be referring friends and family to Vanessa F. Lexus of White Plains, NY.
Rosemarie helped my wife and me immensely in buying a replacement for our Lexus. Courteous, kind , funny and patient are words to describe her. I would recommend a friend to use her.
This review is long overdue. I had a wonderful and seamless car buying process at Ray Catena Lexus of White Plains. I went and bought my first car ever. I went to another Lexus dealership closer to my home but had a bad experience. I still moved forward determined and I located the vehicle of my dreams at Lexus of White Plains. I was immediately matched with Siobhan and he was nothing more than professional and excellent. He was able to get me a deal that let me walk out of the dealer that day with car. Superb service - ...
Super easy and good experience coming here. Fabio was amazing to work with. Took care of everything super quickly, great communication, and perfect service. 100% recommend coming here for a car, and if you do ask for Fabio
Brian Rattner was amazing. Made us feel comfortable and answered all our questions!
Brian Rattner was fantastic!
Ray Catena of White Plains provided the ultimate buying experience for a Lexus. First, Alton Howell allowed me to drive the most beautiful RX 350 pre-owned certified Lexus that I had ever laid eyes on. His professional grace, knowledge and courtesy gave me the opportunity to buy the car without any stress or pressure. I was given his complete attention without interruption or distraction. He’s first class and I highly recommend you see him. Second, after the agreement to purchase this vehicle, Hassan showed me all the ins and outs on setting up the vehicle so I could navigate all ...
Came in for service worked with John which was so helpful walked over to the showroom and Vanessa assisted me and I walked out with a new car. Very happy with the experience at this dealership
Fabio was outstanding to work with. He was very patient with me from start to delivery. Would highly recommend him.
Wonderful experience purchasing a CPO Lexus. I feel I was treated as if I was buying a brand new car. I would do business with them again without hesitation.
I had a great experience at this dealership! Vanessa was helpful throughout the whole process and was able to get me a great deal on an RX 350 F Sport. I would recommend Vanessa to anyone who is looking for a new car!
Everything was quick and easy. I purchased a used GX with Rosemarie and she was very helpful til the very end. Even delivered the car. Thank you Lexus of white plains
We recently purchased a 2021 Lexus NX 300 from Ray Catena Lexus in White Plains. The dealership is modern and welcoming, and Jason Sipes, our salesperson, made the experience both enjoyable and efficient. We initially looked at a different car but quickly realized it was too small. Jason guided us to the NX 300, which perfectly suited our needs and budget. The process was smooth, transparent, and pressure-free, even when discussing post-sale add-ons. Overall, we are extremely satisfied with the service and highly recommend the dealership!
Ray Catena, Michael Rosen and Hassan Dakmak are the best!!!
Vanessa was great quick and easy process Shon is also great with product great customer service
Quick and easy process. Vanessa was very helpful
If you looking to lease or buy ask for Rosemarie ! She made my experience at Lexus of white plains very pleasant. Rosemarie helped me get what I wanted and we got the deal done.. the staff at this location are amazing and very friendly.
Vanessa was excellent!! Great experience, she was informative but not pushy, willing to work with you to get you the car you want, attentive and follows up! Would highly recommend her and this dealership!
I recently bought my first Lexus and my salesperson Keshawn Jarvis was absolutely the best! He was friendly and informative and made the buying my new car incredibly easy. The entire process went smooth and I never once felt like I was getting ripped off or mislead. I know I will be taken care of at Ray Catena Lexus of White Plains for the life of my new car, and beyond and I won't hesitate to purchase another car here in the future.
I purchased a new Lexus NX from Vanessa and it was the best car buying experience. If you go to this dealer ask for her.
I recently made the transition from leasing from a dealer that I was with for over 14 years to upgrading to a higher-end vehicle. After careful research, Lexus was my first choice. Initially I was hesitant in navigating this process with a new dealer, but Vanessa dispelled any concerns with her exceptional service. She was very patient, attentive, and transparent throughout the entire process. I knew what I wanted and she delivered. I took my car home the same day. Additionally, Tim, in the finance department was also amazing. He not only guided me through the financial aspects but offered valuable ...
Vanessa was great! She made the car buying process so easy and smooth
Vanessa was my sales agent, and she was very courteous from the start to the finish. At no point I felt pressured to buy the car or to buy the additional services that came with the car. She was also prompt in responding to my text queries
Great experience with Vanessa she was very helpful I recommend this dealership
Vanessa Franqui, Sales Associate, is truly WONDERFUL. She explained Everything sooooo clearly. Vanessa is Professional and a Nice Person and these days--that's Hard to Find!
Vanessa was amazing and very knowledgeable. I had a great experience. I recommend her to anyone who is seeking a car at lexus of Westchester.
My experience here was great especially with the help of Vanessa she went step by step with the process and paperwork and she was honest.
The best experience I’ve had in all my years of purchasing vehicles very courteous, friendly and professional staff and our sales Associate Rosemarie was outstanding, she made the process seamless it felt like we were in and out with the exact vehicle we wanted and more informed and comfortable than before we went , I would definitely recommend going there if you’re interested in purchasing a Lexus and looking for a sales associate that’s honest and knowledgeable go there and ask for Rosemarie you won’t regret it
If you are anywhere in the tri-state area and considering Lexus, I strongly recommend Lexus of White Plains and the salesman to meet is Fabio Villa. Throughout the experience, he was friendly, personable, and very knowledgeable about the vehicles, vehicle options, available services, and purchase options. Fabio had a great deal of patience in responding to all of my questions and while introducing all of the vehicle options. In the end, I chose a certified used 2021 UX and could not be happier. As Fabio said, the car is clean and comfortable.